TALA LOANS Help

Privacy Policy

How TALA LOANS handles your information.

Information we collect

When you apply we collect your name, phone number, national ID number and the loan details you choose. When you pay a fee we receive the payment status and M-Pesa receipt from our payment provider.

How we use it

We use your information to assess your application, contact you about it, collect payments, prevent fraud and meet legal obligations. We do not sell your personal data.

Sharing

We share data only with our payment provider (to collect payments), with service providers who help us run the service, and with authorities where the law requires it.

Security

Data is transmitted over encrypted connections and access to it is limited to authorised staff.

Your rights

You may ask to see, correct or delete your personal data, subject to legal retention requirements. Contact us using the details on the Contact page.

Changes

We may update this policy from time to time. The latest version is always on this page.